Privacy Policy for Royal Reels Casino in Australia

Effective Date: 24.06.2025

Introduction

Welcome to Royal Reels Casino. We are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and use our services in Australia. By using our website and services, you consent to the practices described in this policy.

Information We Collect

We collect various types of information to provide you with a personalized, secure, and efficient gaming experience:

  • Personal Information: When you register with Royal Reels Casino, we collect personal details such as your name, date of birth, address, phone number, and email address.
  • Payment Information: To process deposits and withdrawals, we collect payment method details such as bank account numbers, credit/debit card information, and cryptocurrency wallet addresses.
  • Usage Data: We collect data about how you interact with our website, such as IP addresses, device type, browser information, and location data.
  • Cookies: We use cookies and similar technologies to improve your experience and collect information about your use of the site.

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and manage your account, including deposits, withdrawals, and bonuses.
  • To comply with legal and regulatory requirements in Australia, including Know Your Customer (KYC) and anti-money laundering (AML) obligations.
  • To process your payment transactions securely.
  • To enhance your gaming experience with personalized content, recommendations, and promotions.
  • To communicate with you, including sending account-related notifications, promotional offers (if opted-in), and updates on our services.
  • To prevent fraud, security breaches, and other unauthorized activities.

How We Protect Your Information

We take the security of your personal information seriously and employ several safeguards to protect it:

  • Encryption: We use SSL (Secure Socket Layer) encryption technology to secure your data during transmission.
  • Data Storage: Personal data is stored securely on our servers, and access is restricted to authorized personnel only.
  • Firewalls: We implement industry-standard firewalls and anti-malware protection to safeguard our systems.

Sharing Your Information

We do not share your personal information with third parties except in the following cases:

  • Regulatory Authorities: We may disclose your information to regulatory bodies, law enforcement agencies, and third parties as required by Australian law.
  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, processing payments, or providing customer support. These third parties are bound by confidentiality agreements.
  • Business Transfers: If Royal Reels Casino undergoes a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

Your Rights and Choices

As a user, you have certain rights concerning your personal information:

  • Access and Update: You can access and update your personal information by logging into your account or contacting our support team.
  • Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails, you can opt-out at any time by clicking the “unsubscribe” link in our communications or by contacting us directly.
  • Data Deletion: You may request to delete your Royal Reels account and personal data, subject to legal obligations and contractual agreements.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website:

  • Cookies: These are small text files that are stored on your device to remember your preferences and improve navigation.
  • Tracking: We use tracking technologies to analyze website traffic, user behavior, and improve our marketing efforts.

You can manage your cookie preferences in your browser settings. However, disabling cookies may affect your ability to use certain features of the website.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will notify you of any significant changes by posting a notice on our website or emailing you directly. The updated Privacy Policy will be effective as of the date posted.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights under this policy, please contact us at: [email protected]